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Questions and answers

Questions about Simplesmile teeth whitening

What ingredient in the teeth whitening gel makes my teeth whiter?

It differs a bit between our teeth whitening kits. The teeth whitening gel in Expert Kit, Expert Refill and Expert Pen contains several active ingredients, including PAP, sodium bicarbonate and coconut sulphate that work together to effectively clean and whiten teeth. The X1 Start Kit, X1 Refill and Touch-Up Pen it’s mainly 32% bicarbonate together with cleansing agents seem bleaching for whiter teeth.

What does the teeth whitening gel contain?

You will find complete ingredient lists for all products under the tab “ingredients” on each product page.

Is it safe to whiten teeth at home?

It is completely safe to whiten teeth at home. It is about as common as coloring hair and millions of people around the world have done so. All our teeth whitening products are specially developed to be 100% safe to use at home. All products are clinically tested and approved by dentists. All products except Teeth Whitening Strips are also completely peroxide-free.

How long does the result of teeth whitening last after the treatment?

Both results and duration vary from person to person, but generally results last for about 6-8 weeks. Once you have achieved your desired result, we recommend that you repeat the treatment approximately every three months to maintain whiteness.

Will this teeth whitening work well for me?

Everyone has different conditions and there are several factors that can affect the result, including your genetic predispositions and your lifestyle (what you eat and drink, if you smoke, etc.). We can not guarantee the exact number of whiter shades you will see on your teeth, but we can guarantee that you will get whiter teeth. Simplesmile® teeth whitening is always ranked very high in diverse tests, even amongst significantly more expensive teeth whitening products.

Can Simplesmile® teeth whitening products damage teeth or gums?

Simplesmile® teeth whitening is not harmful to your teeth. Teeth whitening for home use with peroxide-free teeth whitening products is the most gentle and safe teeth whitening method available and has been used by dentists for more than 25 years.

I already have mouth trays, can I use these?

Of course! You can buy a refill package here.

Is it important that the mouth trays are well-adjusted to my teeth?

Dentists are often very careful to form a brace that fits perfectly after the teeth – and for a reason. The fact that the braces are well shaped after the teeth has a great influence on the end result. A poorly shaped brace causes the teeth whitening gel to easily run out, which results in only certain parts of the teeth. In addition, it costs significantly more if you have to refill all the time. A well-shaped mouth rail provides a comfortable treatment with the absolute best end result. Therefore, be careful when casting your braces. If you are not satisfied the first time you shape your mouthpiece, you can always try again by dipping the mouthpiece in warm water again.

How long does it take for my teeth to become whiter?

Most people are happy with the results of their teeth whitening after 10 treatments, but in some cases it may take longer. How long it takes to reach your desired result depends on several factors, but you should start to see a change within a few days of regular use. We recommend that you follow the instructions and perform a complete treatment for best results.

Can teeth become stained by teeth whitening?

So-called dry spots can occur when the enamel dries out. These always disappear a few hours after treatment.

Is it important that I use my teeth whitening product every day after starting the treatment?

For best results, we recommend that you whiten your teeth every day during each treatment session. This is because the teeth become more sensitive to discoloration during the treatment itself. However, it is not a must but you can whiten your teeth at your own pace, however, it can affect the end result.

Terms of purchase, orders and shipping and payment options

When will I receive my package if I place an order today?

If you order before 14:00, we will ship your order on the same day. Your package will usually be delivered within 1-2 business days. Applies to weekdays only.

What payment options do you offer?

We offer card payment (VISA, MasterCard and Amex), partial payment and invoice. For more information regarding our payment solution, contact Klarna.

How do I get in touch with customer service?

You can reach us via the chat here on the website, by phone +46702565000 or via email support@simplesmile.com.

Where can I find the terms of purchase?

Here you will find our terms of purchase.

Is it safe to shop from www.simplesmile.com?

It is completely safe to shop frmo www.simplesmile.com, we have over 50.000 satisfied customers today.

Other questions

What makes teeth discolored?

When we are young, most people have white teeth. The enamel is made up of a porcelain-like surface that gives the white shade. Over time, the enamel becomes thinner, which makes it more transparent and the yellower core material in the tooth, the tooth bone (dentin) which is yellow in color then becomes more visible.

Can I whiten if I have really yellow teeth, smoke or use snus?

Absolutely. Teeth whitening works best on teeth that have become naturally discolored due to, for example, age, food and drink. A treatment also gives good results on discolorations caused by smoking and snus.

Should I avoid food and drink after teeth whitening?

If you want to achieve the best results, avoid everything except water for the first two hours after bleaching.

Can I whiten my teeth with uneven teeth?

You can whiten your teeth even if you have uneven teeth.

Can I whiten my teeth if I am breastfeeding?

There are no studies showing that teeth whitening during pregnancy or breastfeeding would be harmful. However, we do not think there are enough studies to say for sure. Consult your doctor before starting treatment.

Can I whiten my artificial teeth?

It is not harmful to whiten your teeth even if you have artificial teeth, e.g. porcelain or plastic. However, the artificial teeth / parts of teeth will not whiten and become whiter than your own, natural teeth. Fillings and dental jewelry are not affected by teeth whitening.

Can I whiten my teeth if I have dental jewelry or a steel wire on the back of my teeth?

Yes you can. Neither toothpaste nor steel wire is damaged by teeth whitening. The teeth will be as fine and white as the other teeth. Make sure that the braces are properly designed, it can be a little more difficult if you have a steel wire on your teeth. Should you fail to shape your mouth trays, we will send you a new one

Can I whiten my teeth if I have tartar?

It is not dangerous to whiten your teeth even if you have tartar, but for best results it should be removed before. This is easily done at the dentist.

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